Online or High Street Estate Agent – which should I choose?

Darwen, blackburn, Lancashire, Property, Paul Ainsworth Lord, Ainsworth Lord Estates
online estate agent

Although the internet and online agents have been around for years now, there is still a nervousness surrounding them. For some it provides a quick and easy way to manage their buy-to-let properties and sell their homes, but others still prefer a more personal, ‘hands-on’ and tailored approach to sales and lettings via their high-street agent.

So we have put together the following benefits of using both online and offline agents, for you to make an informed decision:

Traditional Estate Agents

Local Knowledge

In the property industry, you can’t beat local knowledge. Many high street agents will have been in business far longer than their online competition, and this should achieve a more accurate valuation on the property in question.

Clarity & Transparency

By regularly meeting up with your estate agent you can get to know them, find out what regulatory bodies they’re signed up to, check on your listing in their window and be certain that your property is in safe hands.


A proactive estate agent will not only have a large shop window to display their instructions, but will also market them extensively through the local press and on the internet.

Personal Touch

One of the primary benefits of using a high street agent is that you can discuss your property with them face to face, as sometimes situations will arise where communicating by email or telephone just doesn’t cut it.

Time Saving

Although a traditional Estate Agent may have more cost involved than an online agent, they will make up for this by doing everything for you; from floorplans to viewings, to closing the deal. Giving you more time to focus on your family life, work, etc.

Local Economy

By instructing a local high-street agent you are helping to support your local economy too.
Online Estate Agents


Although you shouldn’t be basing your agent decision solely on the amount of fees they charge, this is the main advantage to using an online letting agent. Their fees can be much lower as they don’t have the added cost of high-street premises overheads, and so can usually keep their costs fixed and low.


Online agents use the same property portals as high street agents to market your home. It is a known fact that over 90% of people looking for property to buy or to rent do so online, through portals such as Rightmove and Zoopla.


You may not be able to walk into their office whenever you like, but an online letting agent should be more readily available outside of normal business hours than a traditional agent. But what you miss is the connection with an agent face to face, with a high street agent you know exactly who is selling your home.


With an online agent your viewings will be organised by them but carried out by you. Conducting a viewing is more than just showing someone around you home. If carried out by a High Street agent you can be assured that they will be working your sell you home and find you the buyers in the best possible position.

At Ainsworth Lord Estates you can access the best of both worlds, as all of our properties for sale and to let are fully online, with the added bonus of having a shop front in the heart of Darwen too. As the most pro-active Property Agent in the Darwen & Blackburn area, we are also open 7 days a week (weekdays until 8pm) and officially deliver the quickest sales for our vendors and the quickest occupancy rates for our landlords too! (Independently verified by leading industry sources.) So if you’re thinking of buying, selling or renting property in the Lancashire area, please get in touch with one of our friendly team today; on 01254 760660 or email: